™AI implementation, top to bottom
We put AI
to work.
All of it.
Strategy, build, integration and support. One team that runs AI across your whole business.
Restaurant: "Table for six at 7:30?" Booked, and the host stand was texted.
More than a phone agent
Start with the phone. Take AI as far as your business can go.
Every business is different, so nothing we build comes off a shelf. We learn how yours really runs, then design the AI and the workflows around it, one level at a time.
Level 1
Answer
An AI agent trained on your business that picks up every call, day or night.
- ✓ 24/7, in English and Spanish
- ✓ Knows your hours, services and FAQs
- ✓ Hands off to your team when it should
Level 2
Act
It doesn't just talk. It gets the work done while the caller is on the line.
- ✓ Books, schedules and takes orders
- ✓ Opens tickets and texts confirmations
- ✓ Instant hot-lead alerts to your phone
Level 3
Integrate
Wired into the systems you already run, so every call updates your business.
- ✓ CRM, sales and proposal tools
- ✓ Appointments, payroll and scheduling
- ✓ Parts, SKUs, inventory and liquor counts
Enterprise
Transform
Custom AI workflows across every department and every location.
- ✓ Multi-location rollout as one program
- ✓ Custom integrations and reporting
- ✓ Dedicated team, tuned every month
Integrated into how you run
Your AI should know your business as well as your best employee.
We connect it to the systems behind every call, so it answers with real numbers and gets real work done.
Sales & CRM
Leads logged, deals updated and proposals started from the call, with your sales team alerted in seconds.
Appointments
Books, moves and confirms appointments right on your calendar, then texts the reminder.
Parts, SKUs & inventory
Looks up part numbers, stock on hand and branch availability while the customer waits.
Liquor & bar counts
Staff call in counts and pours by phone; the numbers land in your sheet, not on a napkin.
Payroll & staff
Shift schedules, call-outs and time questions handled with a staff PIN, synced to payroll.
Service & tickets
Problems become tickets with a number, routed to the right person, with updates by text.
Own it, don't rent it
Stop paying per seat for software that doesn't fit.
Instead of stacking costly CRMs and monthly SaaS subscriptions, we build proprietary applications around how your business actually works: your CRM, your proposal tool, your dashboards, with your AI agent built in. You own it, and it grows with you.
- ✓Built for your workflow, not a template
- ✓No per-user licenses that climb every year
- ✓CRM, proposals, scheduling and inventory in one place
- ✓We run our own business on a platform we built
The proof
We built it for ourselves first.
Marlin runs on a platform we designed and built in-house. No off-the-shelf CRM, no stack of subscriptions. Everything we'd build for you, we use every day to run our own business.
If we can run a company on it, we can build it for yours.
Built in-house
Our own CRM & pipeline
Every lead, deal, contact and location in one place, with automatic research on every new prospect.
Built in-house
A proposal engine
Prices multiple providers side by side, builds multi-location quotes in one click and sends for e-signature.
Built in-house
An AI agent on our own line
Knows who's calling, verifies a PIN, quotes live prices, qualifies addresses and opens tickets, 24/7.
Built in-house
A research engine
Scrubs a business's website and listings in minutes and builds a custom AI demo trained on what it finds.
One complete solution
Often at little or no added cost.
It starts with a review of what you already spend on phones, internet and technology. With 25 years in the industry, we know where the waste hides, so more often than not we can deliver your AI and integrations at a minimal added cost.
One partner. One plan. Everything tied together.
- 1
Review your spend
Every bill and contract, across every location.
- 2
Redirect the savings
Better service at a better price, with the difference put to work.
- 3
Deliver the complete solution
Network, phones, AI and integrations, built and supported by one team.
How we build it
We study your business before we build a thing.
Most AI gets switched on and left alone. Ours starts with a deep look at how your business really works, and keeps getting smarter after it goes live.
01
Discover
The Marlin Lighthouse Method™: a deep scrub of your website, listings and every location, plus what your callers really ask.
02
Design
We map your workflows: who calls, what they need, what should happen next, and which systems it touches.
03
Build & integrate
Your agent is trained on your business and connected to the tools you already use.
04
Test with you
You get a private test line and a script. Call it, try to break it, and we tune it until it's right.
05
Go live & grow
Live in 3-7 days. Then we watch the calls, close the gaps and add the next workflow.
> Small business, same attention
One location or one hundred, you get the full Marlin team.
The corner shop gets the same care as the national chain. Our AI agents come ready-built for your industry, so most of the work is done before we start. We fine-tune it to your business, and you're live fast, at a price that makes sense for a small business.
Built for your industry. Tuned for your business.
$ load --ready-built industries # 18 and counting
> Your industry next? Let's build it.
Built for multi-location businesses
One partner.
Every location.
From 2 sites to 100+, we plan, roll out and support it as one program, with one point of contact.
Every site checked before install
Address, service and listings verified location by location.
Rolled out on one schedule
Phones, network and AI live across your locations, not one at a time forever.
One bill review, every site
We find the waste across the whole footprint and put it to work.
Built on 25 years of telecom and network experience.
Network design, carrier sourcing and contract management are our home turf. AI is only as good as the network under it, so ours works on day one.
25+
Years
1,000+
Customers served
24/7
Coverage
3-7 days
To go live
Grow with Marlin Networks
Two ways to earn. One trusted partner.
Whether you're a technology professional looking to co-sell or a connector who knows the right people, there's a place for you in the Marlin Networks ecosystem.
Technology Partner
Run your own business.
We'll fuel the engine.
Stop leaving money on the table. As a Certified Marlin Partner you get the brand, the tools, and the deals, and you keep the freedom. Build a recurring revenue stream on your terms with the full weight of Marlin's network behind you.
AI-Powered Sales & Marketing Suite
AI-targeted leads delivered to your pipeline, automated proposal generation, co-branded marketing assets, and a full CRM: everything you need to close deals fast.
- ✓AI-targeted leads fed directly to your pipeline
- ✓Marlin Hookset™ — close deals in minutes
- ✓Deal registration & full pipeline protection
- ✓Dedicated partner success manager in your corner
- ✓Recurring monthly revenue on every account
- ✓Access to 40+ carriers & Marlin's vendor network
- ✓Be your own boss — no quotas, no ceiling
Referral Affiliate
Refer & Earn
Gift Card Rewards
Know a business that needs better IT or telecom? Send them our way and earn up to a $150 Visa gift card when the deal closes. No technical expertise required.
- ✓No technical knowledge needed
- ✓Rewards via BHN — 200+ brand options
- ✓Real-time referral tracking dashboard
- ✓Fast payout once deal closes & installs
- ✓Unlimited referrals — no cap on earnings
Hear it for yourself.
Call our AI agent right now. Try to stump it.