Marlin Networks Account & Support Notifications
SMS Opt-In Disclosure
SMS Privacy
If you opt in to text messages from Marlin Networks (account verification codes and support ticket notifications), we collect your mobile phone number and a record of your consent. We use your mobile number only to send the messages you requested. Mobile phone numbers and SMS opt-in data and consent are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with service providers that deliver our messages (such as our SMS provider), solely to send those messages. You can opt out at any time by replying STOP; reply HELP for help.
Business name
Marlin Networks LLC
Sending number
(888) 502-4250
Program description
Transactional messages only. Marlin Networks sends two types of text messages: (1) one-time sign-in and account verification codes, and (2) support ticket notifications — ticket received, status updates, technician scheduling, and resolution confirmations. We do not send marketing messages, promotions, or recurring messages of any kind.
Opt-In Form 1 — Sign-In Verification Codes
Partners see this form when they enable text verification inside the Marlin partner portal. On this public page the button does not send an SMS — it is shown here so compliance reviewers can inspect the consent language and UX.
Marlin Networks will send a one-time code to verify your phone number.
This is the same form partners see when they turn on text verification inside the Marlin partner portal. The button stays disabled until the consent box is checked.
Static preview (for automated reviewers)
Marlin Networks will send a one-time code to verify your phone number.
I agree to receive one-time verification codes by text message from Marlin Networks at the number above. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. See our SMS Terms and Privacy Policy.
Button is disabled until the consent box is checked.
Opt-In Form 2 — Support Ticket Text Updates
Customers see this optional section at the bottom of the public support ticket form at /support. It is unchecked by default. On this public page the button does not submit a ticket.
Optional — receive ticket status updates by SMS.
This is the same optional section customers see at the bottom of the support ticket form. The submit button stays disabled until the consent box is checked.
Static preview (for automated reviewers)
Optional — receive ticket status updates by SMS.
Text me updates about this support ticket. I agree to receive support ticket notifications from Marlin Networks at the number above. Message frequency varies by ticket. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of service. See our SMS Terms and Privacy Policy.
Button is disabled until the consent box is checked.
Sample Messages
Verification code
Marlin Networks: Your sign-in code is 482913. It expires in 10 minutes. Reply STOP to opt out.
Ticket update 1
Marlin Networks: We received ticket #10482 - Internet outage at 721 US Hwy 1. A technician will contact you within 2 hours. Reply STOP to opt out.
Ticket update 2
Marlin Networks: Ticket #10482 update - carrier dispatched a technician for today 1-3 PM. Reply HELP for help, STOP to opt out.
Ticket update 3
Marlin Networks: Ticket #10482 is resolved. Reply STOP to opt out.
Key Terms
Message types
One-time verification codes and support ticket notifications only. No marketing, no promotions.
Message frequency
Varies. Verification codes only when you sign in. Ticket updates only while you have an open ticket.
Rates
Msg & data rates may apply.
Opt out
Reply STOP to opt out at any time. Reply HELP for help.
Data sharing
Mobile phone numbers and SMS opt-in data are never sold to or shared with third parties for marketing purposes.